Rockwell Automation is Expanding Human Possibility by combining the imaginations of people with the intelligence of machines. Our brand promise supports the company's focus on bringing The Connected Enterprise to life by linking people, machines and data across an entire business to become more effective and productive.
This position is a new (start-up) role in an evolving organization, you will be working as part of the Global Materials, Logistics & Customer Care team. You will be partnering with stakeholders to help our customers achieve their desired outcomes and productivity goals to enhance their supply chain experience with Rockwell Automation.
It's not just a job, it's a mission & our mission is to achieve:
Successful partnership with key customers to increase customer engagement
Seamless customer experience concentrating on shortening total order cycle time
Operational efficiency for the customer & for Rockwell Automation
You are comfortable jumping in with no hand holding, you create & own the role.
Program management skills to ensure regional alignment of CRM initiatives
A visionary who brings industry trends in customer support to push RA ahead of the market, champions implementation of new tools and process internally
Strong Influencing Skills in order to align key stakeholders in sales, the business unit, the global supply organization, and our channel to market on the strategy on positioning of the Customer Relationship Management organization
Flexibility to shift from process design to high level strategic thinking
Executive presence, capability to present and communicate to senior leadership internally & externally
A natural leader who easily builds stakeholder alliances and supports the growth of the regional CRMs
Organizational structure design and road map definition for a growing organization showing tangible results during each phase
Entrepreneurial mindset, ability to seek opportunities to deliver new value for the organization
"Can-do" attitude, agile in execution
Understanding of Rockwell's complex I2R matrix
Strong understanding of end2end supply chain with ability to collaborate within the organization at all levels
Cross cultural competency is a must, ability to operate in different cultural settings
Strategic thinking to create the 5 year plan for the CRM organization
Internal Number: 2713955
About Rockwell Automation
When you choose Rockwell Automation, you join countless talented employees who have helped us establish our leadership position in the automation industry over the past century.
You join a diverse, inclusive and global community with a passion for innovation. A place where you can partner with great minds and inspiring people. And a corporation backed by the financial strength that drives growth – and career opportunities.
As much as we focus on our customers, we know our employees are key to our success and future. Helping you develop a rewarding career is a top priority. Because when you succeed, we succeed.