Stryker is one of the world’s leading medical technology companies and, together with our customers, is driven to make healthcare better. We offer innovative products and services in Orthopaedics, Medical and Surgical, and Neurotechnology and Spine that help improve patient and hospital outcomes. We are proud to be named one of the World’s Best Workplaces and a Best Workplace for Diversity by Fortune Magazine. Learn more about our award-winning organization by visiting stryker.com
Who we want
Network builders. Managers who build connections with other teams and divisions and coordinate cross-functional collaboration.
Compliance-focused orchestrators. Managers who carefully oversee people, processes, and deliverables to ensure compliance with company policies and procedures.
Talent developers. Growth-oriented managers who recruit and hire top-performing talent and prioritize the development of their team members.
What you will do
The Manager, Field Operations will manage and lead all activities of the HUB/Branch operation in compliance to corporate objectives, policies, procedures, and guidelines. This position has responsibilities to be the liaison between the field sales team for the area covered and the office while coordinating activities relating to Operations, Inventory Management, Inventory Requirements Planning, and other related leadership function.
Collaborate with Sales Manager and Sales Representatives to ensure understanding and impact of HUB/Branch policies and procedures.
Resolution of field representative, sales managers and/or customer concerns or complaints to resolve inventory issues
Developing inventory management strategies with sales to ensure alignment of inventory utilization
Manage and controlling inventory using available system tools to ensure accuracy for implants (part and lot number level) and instrument sets (set and lot number level) in hospital consignments, and in HUB/Branch/Storage locations
Ensuring Sales Manager and Sales Representatives are aligned to the key metrics that drive the operations of the HUB/Branch
Understanding and following FDA processes and procedures within the HUB
Responsible for managing vehicle/FLEET maintenance
Manage forecast and Annual Operating Plan (AOP)
Responsible for the upkeep of the facility including bill management and facility contracts
Responsible for managing remote locations and employees, when applicable
Manage team sizes of up to 7 people, may include up to 10
Administering disciplinary action and provide positive recognition when warranted
Liaising with Human Resources to ensure consistency in administration and compliance with Company policies.
Hire/Manage /coach/mentor/develop non-exempt team members to encourage and support a high-performance work culture.
Ensure all employees are provided with proper training and development. Monitor and drive timely training completion.
Manage non-exempt timekeeping and monitor employee attendance (e.g., start time, breaks, etc.) via Workday.
Monitor and ensure proper staffing levels are maintained and produce contingency plans for coverage in times of high volume, heavy employee vacation periods, etc.
What you need
Bachelor's Degree preferred or 6 years of equivalent relevant experience in lieu of degree
8+ years' experience required; experience in supply chain, logistics, inventory management, or similar fields preferred.
Experience managing, leading, and directing teams required
Excellent verbal and written communication skills.
Strong analytical and problem-solving skills
Knowledge and skill with JD Edwards (ERP systems)
Understanding of financial statements and financial management concepts
Stryker is one of the world's leading medical technology companies and, together with our customers, we are driven to make healthcare better. The Company offers a diverse array of innovative products and services in Orthopaedics, Medical and Surgical, and Neurotechnology and Spine that help improve patient and hospital outcomes. Stryker is active in over 100 countries around the world.
Together with our customers, we are driven to make healthcare better.
At Stryker, quality is first in everything we do. We are driven to make healthcare better for our customers by
providing innovative products and services that meet regulatory requirements through our effective quality system.
The Company was founded in 1941 by Dr. Homer Stryker and incorporated in 1946 as the Orthopedic Frame Company. In 1964, the Company’s name was changed to Stryker Corporation.
• $13.6 billion in annual sales in 2018; annual revenue has grown for 39 straight years
• 17.1% CAGR (compound annual growth rate) in sales over 39 years
• ~36,000 employees globally in 2018
• 43 manufacturing and research & development locat...ions worldwide
• Included in the Standard & Poor’s 500 Index
• Ranked # 233 on Fortune Magazine’s “FORTUNE 500” list for 2019
• Ranked # 3 on Fortune Magazine’s “World’s Most Admired Companies” list for the “Medical Equipment” industry for 2019
• Ranked # 11 on Fortune Magazine’s “100 Best Companies to Work For” list (U.S.) for 2019
• Spent $862 million on R&D in 2018
• 7,784 patents owned globally in 2018
• Initial public offering of stock was in 1979
• Listed on the New York Stock Exchange under ticker SYK