This position interfaces with customer's engineering, maintenance and storeroom operations and the general employee population. The position entails Strong Computer Capabilities, Thorough Inventory Management Knowledge, Excellent Customer Service Skills and Strong Communication Skills. The Position will manage the component repair program and be leveraged to fulfill emergency expedite services, search for missing cores and assist in Reliability and Problem-Solving Activities.
The Asset Management Professional (AMP) is an embedded consultant who works with a client to help reduce their MRO demand on the plant floor by executing proven methodologies and leveraging our broad portfolio of services and capabilities. The focus of the AMP is to help the client increase productivity, reduce costs, and improve reliability. The AMP is a key member of our customer support team and interfaces with sales, services management, product groups, and authorized distributors. The AMP will perform the repair / refurbishment identification and execution activities. This position will be located in Columbia, MO & Kirksville, MO. The following activities are included in the Asset Management Professional (AMP) roles and responsibilities:
Repair management for Allen Bradley, TP Electrical, and Mechanical Components
Component lifecycle mitigation recommendations
Develop and manage SOP's associated with the repair process at the client location
Identify, recommend, and implement process improvements in regard to the MRO/repair process with focus on plant reliability
Coordinate and process repair transactions
Provide live tracking for all assets repaired or managed
Perform daily reporting and data analysis by gathering product data from customer ERP systems and RA tracking software.
Develop relationships with the key customer stakeholders to identify the customer's key performance indicators. Create program metric reports using RA software and other tools that meet customer requirements.
Make recommendations based on inventory levels, failure trends, repair history trends, pricing considerations and obsolescence management
Root cause failure analysis
Ability to apply reliability model to improve customers up time and operating equipment effectiveness.
Responsible for communication between the customer account and management, RA sales and distributors and RA Product Management to ensure that required information is provided timely and accurately
Continuous Improvement Activities
5 years of relevant experience
College/University Degree in Supply Chain/Operations Management/Business Management
Ability to work first shift to match customer operating conditions
Legal authorization to work in the US is required.
The successful candidate will have intermediate computer proficiency in, but not limited to, Microsoft Word, Excel and PowerPoint.
Basic knowledge of storeroom operations, logistics, purchasing, maintenance, or order management.
Ability to collect and analyze data to identify issues and recognize trends
Excellent written and verbal communication skills
Familiarity in working within an ERP system software environment
The candidate must be a highly motivated individual that is able to multitask, have strong data entry skills, excellent organizational skills, great problem-solving skills, be very detail-oriented, and work independently as well as with a small team.
This position requires mobility in an industrial, plant floor environment and is subject to the client's plant safety requirements.
We are an Equal Opportunity Employer including disability and veterans.
If you are an individual with a disability and you need assistance or a reasonable accommodation during the application process, please contact our services team at +1 (844) 404-7427.
Internal Number: R21-4062
About Rockwell Automation
When you choose Rockwell Automation, you join countless talented employees who have helped us establish our leadership position in the automation industry over the past century.
You join a diverse, inclusive and global community with a passion for innovation. A place where you can partner with great minds and inspiring people. And a corporation backed by the financial strength that drives growth – and career opportunities.
As much as we focus on our customers, we know our employees are key to our success and future. Helping you develop a rewarding career is a top priority. Because when you succeed, we succeed.