This position is based in Lima, Ohio. (25% - 50% North America travel is required to support remote sites).
The Asset Management Professional (AMP) is an embedded consultant who works with a Rockwell Automation client onsite and remotely, to help reduce their MRO demand on the plant floor by executing proven methodologies and leveraging our broad portfolio of services and capabilities.
The focus of the AMP is to help the client increase productivity, reduce costs, and improve reliability. The AMP is a key member of our customer support team and interfaces with sales, services management, product groups, and authorized distributors.
Develop and manage SOP's associated with the repair process at the client location
Identify, recommend, and implement process improvements in regards to the MRO/repair process with focus on plant reliability
Coordinate, process repair transactions
Expedite repair orders to ensure required turnaround times are met
Ensure appropriate paperwork for shipments is completed in a timely manner
Provide live tracking for all assets repaired or managed
Perform daily reporting and data analysis by gathering product data from customer ERP systems and Rockwell Automation tracking software.
Develop relationships with the key customer stakeholders to identify the customer's key performance indicators. Create program metric reports using RA software and other tools that meet customer requirements.
Make recommendations based on inventory levels, failure trends, repair history trends, pricing considerations and obsolescence management.
Root cause failure analysis - Ability to apply reliability model to improve customers up time and operating equipment effectiveness.
Responsible for communication between the customer account and management, RA sales and distributors and RA Product Management to ensure that required information is provided timely and accurately.
Work as a team member in achieving our business goals by developing and executing a business strategy with sales. Assist in identifying and quantifying new commercial opportunities at customer. #LI-MM1 #lifeatrok
Associates Degree, or a minimum of 5 years experience in asset management or supply chain related field.
Legal authorization to work in the US is required
We will not sponsor individuals for employment visas, now or in the future, for this job opening
College diploma in business or related discipline or equivalent industry training and experience is desired *
Further education in logistics is an asset.
A minimum of three years of experience in commercial or customer relations
Basic knowledge of store room operations, logistics, purchasing, maintenance, or order management *
Proficient with Microsoft Office Suite ( Windows, Word, Excel, PowerPoint) *
Strong problem solving skills
Ability to collect and analyze data to identify issues and recognize trends
Excellent written and verbal communication skills *
Familiarity in working within an ERP system software environment, especially SAP
Ability to work independently at client's facility - Ability to make presentations to potential and existing clients and management, defining potential opportunities
Ability to handle multiple tasks and priorities with limited direction and supervision
Ability to work in a team-based matrix environment - proven organizational skills *
A proven ability to be self-motivated and an effective team player
Professional and Technical Expertise
Communicates effectively - Adds value for customers and partners
Attains results by driving productivity
Demonstrates business and financial acumen
Develops a deep understanding of industry, competition, region economic trends related to the position and business/function
Draws accurate conclusions from financial and quantitative information
Uses financial indicators necessary to accurately forecast and track performance relevant to the position
Accurately assesses financial impact of key decisions on own business/function
We are an Equal Opportunity Employer including disability and veterans.
If you are an individual with a disability and you need assistance or a reasonable accommodation during the application process, please contact our services team at +1 (844) 404-7427.
Rockwell Automation is the largest company in the world dedicated to industrial automation and information. Here, we connect the imaginations of people with the potential of technology to make the world more intelligent, more connected and more productive.
From improving the production of medicines that boost human health to reducing waste in an oil and gas plant, the work we do changes how we live. We truly believe we are doing things never before possible. And we need the brightest minds to help make that happen – the makers, the forward thinkers, the problem solvers.
Join a team of more than 23,000 global employees in 100+ countries as we work together to expand human possibility.