Proactively identify and negotiate construction and capital equipment contract opportunities to leverage the buying power of Duke University Health System, Inc. (DUHS), as well as Duke University (DU), to lower the cost of procurement of goods and services. Ensure contracts are best-in-class while meeting federal regulations and customer needs.
Duties and Responsibilities of this Level
Strategically source supplies and services for Duke, evaluate bids and proposals utilizing standardized sourcing methodology, pre-requisite sourcing strategy, benchmark data, life of ownership and return on investment analysis to make award decisions.
Facilitate successful contract negotiations, draft and negotiate contracts with suppliers, review and interpret vendor contracts for accuracy and completeness
Manage a portfolio of contracts with suppliers to ensure supplier compliance; analyze supplier contract language change requests to existing contracts and approve changes or revisions that are consistent with Duke's acceptable language. Interpret and analyze contract requirements such as: market share and/or performance requirements.
Work closely with Duke's group purchasing organization to ensure maximum administrative fees are realized for the organization.
Participate on procurement sourcing teams for the research, bid and contract management of supplies and services. Participate in strategic planning to target future cost savings. Leverage all initiatives and dollars spent against all capital equipment sourcing initiatives to achieve best pricing for Duke.
Evaluate supplier performance through review of reports, rebate audits, and customer feedback; resolve issues and implement solutions to address negative supplier performance. Perform regular audits to ensure agreement-based compliance management, resulting in an overall reduction in clinical variation in use and the migration to product standardization.
Act as liaison between users and suppliers or subcontractors to implement fulfillment of contracts. Facilitate the resolution of disputes with supplier or wholesaler(s) to ensure optimal customer satisfaction.
Track markets to anticipate customer needs, changes to those needs, and the impact to existing contracts or development of future contracts; monitor inflation and its impact on forecasting. Maintain and document tracked savings and other key performance indicators.
Be responsible to negotiate best-in-class terms related to any service agreement related attribute that impacts overall operating expense, i.e. warranty, service, parts replacement, etc.
Interface with multiple departments across Duke (i.e. legal, compliance, ISO, etc.) and/or Duke Procurement to facilitate successful contract negotiations.
**Perform other related duties incidental to the work described herein. **
Education: Master's degree strongly preferred, but not required.
Professional certifications in Supply Chain or related field strongly preferred, but not required.
Advanced skill level and working knowledge of Microsoft Office Suite of products; including Excel, Access and PowerPoint.
Possess a sense of urgency and a proactive, customer-based philosophy.
Possess good interpersonal skills and the ability to foster/build relationships.
Ability to be sensitive to the needs of customers through the practice of quality service principles.
Knowledge of Procurement processes and Duke's financial system preferred, but not required.
Desire to thrive within a team of professionals to support Duke Health System.
Possess a superior work ethic, ambition, the desire and aptitude to learn, and the ability to effectively multi-task.
Ability to read floor plans and understand construction terminology preferred, but not required.
Excellent oral and written communication skills, problem solving, organizational, logistical skills required with the ability to accurately process significant amounts of detail.
Ability to lead by example.
Required Qualifications at this Level
Education/Training Bachelor's degree in Business, Accounting, Finance and/or another related field required.
Requires five years of progressively responsible contract administration/procurement-related experience.
OR AN EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE.
Knowledge, Skills, and Abilities
Duke Accounting System
PC Word Processing Software
PC Spreadsheet Software
PC Database Management Software
Frequent contact with procurement leadership in establishing strategic initiatives for cost savings. Frequent contact with external suppliers in the negotiation and implementation of contracts. Frequent contact with customers in the assessment and fulfillment of needs. Frequent contact with all of the procurement teams in the daily operations of procurement process.
Essential Skills and Knowledge:
Communication and interpersonal skills
Customer Service skills
Knowledge of procurement, purchasing systems and contract negotiation
Job Code: 00005283 SOURCING MANAGER Job Level: F2
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