Career Center

A higher degree of healthcare.

All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored.

As the region's only Level I Trauma center, Harborview Medical Center?is well known for innovations and excellence in trauma care and its centers of emphasis:? Trauma, Burn, Neurosciences, AIDS/STD, Center for Advanced Reconstruction and Rehabilitation (CARER), and mentally-and medically- vulnerable populations. Harborview employees are committed to the vital role the institution plays in the immediate community, as well as the entire Northwest region. 

Challenge. Collaboration. Compassion. Become part of our team, and join our mission to make life healthier for everyone in our community.

UW Medicine Supply Chain Management currently has an outstanding opportunity for a HOSPITAL CENTRAL SERVICES - SUPERVISOR.

UW Medicine Supply Chain Management’s objective is to ensure our patient care experience is enhanced by delivering a robust foundation of services, operational and technical support, and the sharing of comprehensive, relevant, and highly specialized supply chain management expertise.

The Supervisor, Materials & Logistics is based in the local entity this position supports and reports directly to the Manager, Materials & Logistics. This position is accountable for the collaborative integration, implementation, and optimization of the UW Medicine Materials and Logistics strategy at the entity level in close coordination with the Manager, Materials & Logistics.  This position is responsible for daily supervision of all supply chain materials and logistics functions to include distribution, picking, put-away, par management, and point of use technology.  The Supervisor, Materials & Logistics, develops and conducts employee annual performance review and participates in budget development under the direction of the Manager, Materials & Logistics.

This position also is responsible for working with key operational stakeholders within their specific entity as well as their peers within Supply Chain to include participating in and partnering with others on UW Medicine Materials and Logistics operational improvement efforts and programs ensuring a compliant, effective, and streamlined operational supply chain experience at the entity for all of the customers they serve.

RESPONSIBILITIES:

Under the guidance of the Manager, assist in the leading of entity level Supply Chain operations structure that is consistent and in alignment with the UW Medicine Supply Chain Materials and Logistics vision and overall strategy which includes standardized facility-based receiving, storage, inventory management/control, point of use/low unit of measure, and distribution operations in all entities.

Provides day-to-day supervision of department staff which includes scheduling work, monitoring performance to ensure compliance with guidelines, policies, and procedures, providing feedback on performance, and writing and conducting performance reviews.  Acts of behalf of Manager in their absence as directed.

Develops distribution procedures, job standards, and evaluation criteria in coordination with the Manager.

Monitors and maintains the department budget.

Assists as necessary with product recalls and/or returns.

Develops, maintains and monitors distribution systems in coordination with the specific departments involved.

Maintains and monitors departments KPIs/metrics.  Takes action/or makes recommendations based upon analysis of information.

Monitor labor hours reporting and make adjustments to staffing as appropriate.

Conducts orientation and in-services education programs for staff.  Coordinates all computer and procedure based training for Supply Chain Materials & Logistics employees.  Develops and expands training documentation for the Materials Management Information System.

Optimize use of Materials Management Information System and other Supply Chain automation tools that works to eliminate unnecessary work, simplify necessary work, centralize simplified work, and automate centralized work.

Monitors the supply areas for neatness and cleanliness to ensure they meet the Joint Commission and OSHA standards and takes action as appropriate to ensure compliance.

Works with departments to ensure inventory needs are consistently met, utilizing dashboards and other analytic tools and reports.

Participates and project teams and committees as necessary.  Participates in professional activities to keep abreast of changes and developments in the Supply Chain Management profession.

Conducts periodic rounding of all customer units, auditing employee performance, and reviewing units’ inventory needs.

Under the direction of the Manager and other Supply Chain leadership, works with UW Medicine system staff to implement system wide inventory strategy and improve supply chain performance through a reduction in obsolete inventory, improvements in inventory turns and improvement in inventory replenishment processes.

Apply and enforce procurement separation of function practices in accordance with the Uniform Commercial Code (UCC) and accounting practices for establishing appropriate inventory management controls, utilizing Generally Accepted Accounting Principles (GAAP).

Serve as a customer service advocate and ensures staff responds to all customer requests and requirements in a highly responsive and professional manner.

Recruit, hire, and set performance expectations of direct reports.   Perform evaluations, counseling, corrective action and trains staff according to system wide policies and procedures.  Identify, coach and/or mentor top talent for leadership opportunities and succession management.  Create a foundation that supports and develops team members allowing for growth and success.

Uses principles of effective leadership to motivate, lead, and inspire others

Leverages strengths-based leadership to give effective, meaningful feedback, develop others, and maximize employee engagement

Maintains focus on Mission and Core Values

Strong leadership, facilitation, interpersonal, and communication skills with the ability to lead successful teams of individuals, motivate project participants, and communicate effectively at all levels across the system.

Function as a member of the UW Medicine Supply Chain management team participating in the development of operating and capital budgets, programs, policies and plans for the effective operation of the health system.

Responsible to partner with UW Medicine management to pursue opportunities for reduction of expenses in equipment, supplies and service areas for all aspects of the supply chain.

Deliver cost savings and value maximization to the total cost of ownership of equipment, supplies and services while fulfilling the mission of the organization.

Assure appropriate Internal Control processes are in place across the procurement cycle functions and are promulgated throughout the enterprise.

Strong attention to detail and outstanding analytical skills

Proven ability to anticipate and respond proactively in a dynamic environment

Proven ability to establish and articulate strategic priorities and objectives

Proven ability to organize multiple projects, schedules, demand and to meet shifting priorities.

Demonstrated ability to study, understand, adapt and respond effectively to a constantly changing environment.

Performs challenging tasks efficiently and effectively

Anticipates problems and takes corrective action prior to completing the task

Sets challenging objectives and works against self-defined standards of excellence to continually improve personal performance

Anticipates and takes personal responsibility for customer satisfaction and service excellence

Demonstrates management skills and ability to work effectively to build relationships with colleagues, customers, and executive management through positive interaction

Proven ability to foster prime vendor relationships that will drive toward a successful partnership.

Proven skills in communicating with technical staff, and customers

Demonstrated ability to resolve conflicts through diplomatic facilitation, sound negotiation skills and consensus building techniques.

Must understand supply chain requirements in healthcare environments with multiple logistical concerns and issues.

Must know the inventory and distribution software capabilities of the Materials Management Information System.

This position must support standardized systems that can be carried out and maintained by site based leadership to be successful.

Proficiency with the MS-Office suite of products, Outlook, and MMIS.

Able to rapidly summarize information and present to others

REQUIREMENTS:

Completion of a recognized Central Supply Technician course AND three years of technical experience involving sterilization of surgical trays, medical supplies, equipment and instruments in a hospital or institution central medical supply unit OR high school graduation or equivalent AND four years of experience processing complex trays of surgical instruments and equipment OR equivalent education/experience.