Customer Service Associate - Logistics Location: Beachwood, OH. Hybrid Shift: M-F 11:30am - 8pm - 3 days onsite, 2 days WFH Position Summary: A Penske Logistics Customer Service Associate monitors delivery schedules to assure timely delivery of materials and products to customer locations. Manage time sensitive information and transactions in order to ensure on-time delivery by tracking shipments for pick-up, estimating times of arrival and delivery, and recovering loads when necessary. Candidate must have proven communication with a strong focus on internal and external customer service to meet business needs. Major Responsibilities: Use