Are you passionate about elevating quality and compliance in the global supply chain? Do you thrive in environments where collaboration, integrity, and continuous improvement are core values? Join The Synergy Company as our Supplier Quality Manager and help us ensure that every product we make meets the highest standards of purity, safety, and sustainability.
About The Synergy Company
Located in the stunning red rock landscape of Moab, Utah, The Synergy Company is a certified B Corporation® and industry leader in premium organic dietary supplements. We believe in the transformative power of nature and are committed to crafting products that support human and planetary health. Our vertically integrated facility and transparent supply chain reflect our unwavering dedication to quality, ethics, and environmental stewardship.
The Opportunity
As Supplier Quality Manager, you will lead the charge in developing, implementing, and maintaining supplier qualification and quality assurance processes that meet FDA, FSMA, FSVP, organic, kosher, and other regulatory and certification standards. This pivotal role ensures that our supplier partnerships not only meet but exceed industry compliance requirements while also aligning with Synergy’s vision of continuous improvement and mutual growth.
You will be instrumental in building and maintaining our Approved Supplier List (ASL), performing supplier audits, and fostering collaborative relationships that elevate our quality standards across the board.
Key Responsibilities
Lead all aspects of supplier qualification andrequalificationactivities.
Ensure full compliance with FSMA, FSVP, 21 CFR 111/117, and other applicable regulatory frameworks.
Develop andmaintaina robust Approved Supplier List (ASL), including regular audits and risk assessments.
Create and implement Standard Operating Procedures (SOPs) and audit tools to assess supplier quality, both remotely and on-site.
Act as a primary liaison between Synergy and supplier quality teams to address quality issues, implement corrective actions, and drive continuous improvement initiatives.
Coordinate with internal teams-including R&D, Procurement, and Quality Control-to support new product development and resolve supplier-related concerns.
Support and host organic, kosher, and third-party audits as needed.
Maintainmeticulous documentation related to supplier qualification, corrective actions, and regulatory compliance.
What We’re Looking For
Must-Have Experience & Qualifications
Bachelor's degree in a scientific field (e.g., Food Science, Biology, Chemistry, etc.)
5+ years of experience in supplier quality management, ideally within dietary supplements, food manufacturing, or natural products industries.
In-depth knowledge of FSMA, FSVP, and 21 CFR 111/117 requirements.
Experience with organic, kosher, and/or halal certification processes.
Demonstrated ability tomaintainand audit an Approved Supplier List.
Strong interpersonal and conflict resolution skills-you build bridges, not barriers.
Nice-to-Have Qualifications
Experience in a cGMP-certified dietary supplement facility.
Active involvement in trade associations or initiatives like the Sustainable Herbs Program.
Working knowledge of fraud mitigation, supply chain transparency tools, or quality improvement plans.
Familiarity with sustainability frameworks and ethical sourcing.
Behavioral Competencies
You see suppliers as strategic partners, not just vendors.
You are a collaborative team player who can work across departments.
You take initiative and pursue continuing education to stay current with evolving regulations and best practices.
You are empathetic, but firm, and can strike the balance between compliance enforcement and relationship-building.
What Success Looks Like
In the first 90 days, success means:
A fully updated, audit-ready ASL.
New SOPs and supplier audit tools implemented.
Clear, proactive communication channels established with supplier quality teams.
Enhanced cross-functional collaboration with internal departments.
Long-term, success includes measurable improvements in supplier qualification times, reduction in IRRs and OOS events, and a strengthened quality culture across our supply chain.
Compensation & Benefits
Salary: $74,321.71 – $107,023.26 depending on experience and qualifications
Comprehensive benefits package including medical, dental, vision, 401(k) with company match, generous PTO, and wellness programs
Professional development opportunities to support your continued growth
Work for a company that walks the talk-from sourcing to sustainability to social impact
Ready to make a difference in the world of wellness? Apply today to join a purpose-driven team where your expertise will shape the future of quality and integrity in natural products.
Our company headquarters is located in Moab, Utah. Preference will be given to candidates living in or near Moab, UT. We may consider candidates in a hybrid or remote setting for this role, but candidates must live in the Mountain West (UT, CO, WY, ID, MT, or AZ). If not local, travel to Moab, UT will be required on an as needed basis.
Must-Have Experience & Qualifications
Bachelor's degree in a scientific field (e.g., Food Science, Biology, Chemistry, etc.)
5+ years of experience in supplier quality management, ideally within dietary supplements, food manufacturing, or natural products industries.
In-depth knowledge of FSMA, FSVP, and 21 CFR 111/117 requirements.
Experience with organic, kosher, and/or halal certification processes.
Demonstrated ability tomaintainand audit an Approved Supplier List.
Strong interpersonal and conflict resolution skills-you build bridges, not barriers.
Nice-to-Have Qualifications
Experience in a cGMP-certified dietary supplement facility.
Active involvement in trade associations or initiatives like the Sustainable Herbs Program.
Working knowledge of fraud mitigation, supply chain transparency tools, or quality improvement plans.
Familiarity with sustainability frameworks and ethical sourcing.
The Synergy Company (Pure Synergy) pioneers science-backed, whole-food dietary supplements that unite modern nutrition science with ancient herbal wisdom. Founded over 30 years ago on the belief that good faith, integrity, and environmental responsibility align perfectly with successful business, we remain proudly independent and steadfastly committed to the highest standards of purity, quality, sustainability, and transparency. We source organic, non-GMO ingredients consciously from trusted farms worldwide, apply rigorous internal and third-party testing for potency and purity, and hold B Corp certification to ensure our practices nurture both people and planet. Every role at The Synergy Company advances our mission of fostering the health and well-being of individuals, communities, and the environment. We cultivate an employee-first culture built on respect, purpose, and meaningful contribution, where team members directly support our unwavering dedication to exceptional quality and ethical supply chain practices. Join us in creating products that truly make a difference.
