Job Description Functional Expertise Determine and set appropriate priority for open order lines at a product level globally by utilizing planning information, input from BU, sales, and operations. Review and process expedite requests or DIR activities, international expedites, and escalations at a product level globally. Respond to escalation issues in a timely and professional manner; engage plant leadership or supervisor when appropriate. Partner with the BU, sales, materials planning and manufacturing operations to provide proactive support for product shortages to reduce the need for customers to enter expedite requests or Delivery Improvement Requests. Proactively identify product delays or impactful demand changes a
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